培训员工(哈佛商业评论系列)PM: COACHING PEOPLE HAR azw3 lrf 下载 百度云 夸克云 snb pdf kindle

Most managers coach employees by giving them feedback and evaluating their performance, right? Wrong. Coaching differs markedly from other managerial functions. With its wealth of tips, worksheets, and self-assessments, this handy guide shows managers how to use coaching—not only to strengthen direct reports’ skills but also to rev up their performance to unprecedented levels. The books in this series offer immediate solutions to the challenges managers face every day. Each book is packed with handy tools, checklists, and real life examples, including a Test Yourself section to help identify strengths and weaknesses. For all readers eager to address the daily demands of work, these books are ideal.

Mentor's Message: Coaching as a Lifelong Process

Coaching: The Basics

　What Is Coaching?

　　What coaching is and what coaching is not

　　Coaching with Purpose

　　When should coaching take place?

　How to Know When to Coach

　　Observing

　How to Develop Coaching Skills

　　Listen actively

　　Ask questions

　　Advocate for your opinions

　　Give feedback as a coach

　　Receive feedback as a coach

　　Build agreement

　How to Manage a Coaching Session

　　Prepare for the coaching session

　　Conducting the coaching session

　　Develop an action plan

　　Coach beyond the session

　How to Customize Your Coaching

　　Selecting a coaching style

　　Combine the roles of evaluator and coach

Tips and Tools

　Tools for Coaching People　

　Test Yourself

To Learn More

Sources for Coaching People

Notes

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作者简介：

Since 1984, Harvard Business School Press has been dedicated to publishing the most contemporary management thinking, written by authors and practitioners who are leading the way. Whether readers are seeking big-picture strategic thinking or tactical problem solving, advice in managing global corporations or for developing personal careers, HBS Press helps fuel the fire of innovative thought. HBS Press has earned a reputation as the springboard of thought for both established and emerging business leaders.

书籍介绍

Most managers coach employees by giving them feedback and evaluating their performance, right? Wrong. Coaching differs markedly from other managerial functions. With its wealth of tips, worksheets, and self-assessments, this handy guide shows managers how to use coachingnot only to strengthen direct reports skills but also to rev up their performance to unprecedented levels.

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